Candyland Casino Review

Candyland Casino Expert Review

Candyland Casino is a relatively new platform (2022) owned and operated by SSC Entertainment N.V. This brand provides gambling services under the Curacao licence, which is considered quite weak in the global industry. Overall, this online casino has a traditional assortment of games. In the lobby, one will find live dealer streams, scratch cards, slot machines and classic table games. A range of bonuses is reserved for new and existing clients, yet not all conditions are transparent. Plus, their availability directly depends on the region of registration.

Note: Candyland is not officially legal in the UK, as it is not regulated by the UK Gambling Commission. Therefore, Cardmate doesn’t include the brand in the best online casino list.

Candyland Casino Official Site

The website of this virtual casino offers a rather classic design. The interface makes it easy for visitors to plot a route through the platform. Its well-organised menu provides punters with the option to access settings, promotions, entertainment, and live chat swiftly. Loading speed is rather quick. To engage in games, individuals should complete quick registration and Candyland Casino login process. Keep in mind that it may be very risky for British people to sign up there due to the lack of a UKGC licence.

​

Software and Providers

This operator has on offer almost all sorts of virtual gaming products from dozens of developer studios. Although there is no official permission to provide services across the UK, the software providers presented here have a good reputation in the global iGaming industry. Their products are of excellent quality and command respect from players. Here are some examples of who supplies entertainment to Candyland Casino:

• Felix Gaming
• Spinomenal
• Fugaso
• Vivo Gaming
• Smartsoft
• Saucify
• Tom Horn

Summarising the talk, we should admit that this brand provides individuals with products from trusted software studios, which can also be commonly found at safe online casinos with a UK approval.

Mobile Compatibility

Although we don’t recommend that UK residents sign up with Candyland Casino, its games can also be played on mobile devices. This is possible directly through browsers without needing to upload any extra apps. All the desktop features are optimised for performance on iOS and Android platforms, no matter whether a person uses an iPhone, Samsung Galaxy, Google Pixel, or any other model. Tablets are also suitable.

Candyland Casino Review of Games

This Curacao-licensed operator offers people from all allowed territories more than 800 gaming options. Customers can find key categories on the casino’s homepage. These are sections like Exclusives, Featured, New Releases, Slots, Live Dealer and some others. We have reviewed all of them so as to know the full assortment.

Popular Slots

Almost 700 titles are featured in this Candyland section. Slot machines have various numbers of reels, prize features, game mechanics, and paylines. Among the trendiest themes are Wild West, Fantasy, Movie, Fruit, Movie, Egypt, Adventure, etc. Let us provide some examples of the most popular slots on the site:

• Crystal Crater
• Bamboo Rush
• Primal Hunt
• Oriental Flower
• Gold Heist

Specialty Games at Candyland Casino

The tab labelled ‘Specialty Games’ includes over 60 instant-win and casual games. They were added to cater to those looking for a break from standard offerings. The number of options is quite massive and diverse. Some of the titles include:

• Galactic Rift Riders
• Win Up
• Plinko
• Balloon
• Wild Dominos

Live Dealer Games

At Candyland Casino, following our review, punters with a thirst for live casino entertainment will hardly be satisfied with the choice. 

This category lists only 15 tables. Most games that are broadcast in real-time are provided by Vivo Gaming studio. The trendiest ones are:

• European Auto Roulette
• Texas Holdem Live
• Limitless Blackjack
• Live Baccarat
• Live Poker

What Banking Options are Available?

Our inspection showed that Candy Land Casino provides users with several means of payment. All systems for cashouts and deposits presented here are traditional for online casinos that payout real money with a Curacao licence. The following systems are presented in the cashier:

• Visa/Mastercard
• E-wallets (Skrill/Neteller)
• Prepaid vouchers
• Wire transfer
• Bitcoin and other cryptos

Depending on the allowed country, means of payment, and the minimum deposit sums will differ. Payments are available in EUR, AUS, USD, and GBP. As a crypto casino, Candyland also supports a range of cryptocurrencies for modern gamblers. Finally, we should say that one of the greatest drawbacks of this site is that it takes a 3% processing fee on all deposits.

Candyland Casino Withdrawal Details

The time of cashing out winnings here is one of the longest in the industry. As we learned from the Terms, the player can expect to receive their money within one to 14 days. While studying this casino’s means of payment, we also found that all withdrawals through any of the selected systems are subject to a commission of 10 to 40 EUR/equivalent per transaction. The fee depends on two parameters – the user’s location and the payment operator. Hence, this is one of the most unpleasant drawbacks of this brand.

200% Welcome Bonus

18+. T&C Apply. BeGambleAware. New players only. First deposit bonus: 200%.

Claim

Bonuses and Promotions

• Candyland Casino provides punters from eligible territories with a selection of bonus offers for both newcomers and account holders. The prize system here is rather traditional for non UK casinos. For instance, a welcome offer consists of bonus funds and 100% cashback insurance.
• In addition, cashback is also present in a couple of weekly promotions. It should be noted that while studying casino bonuses at this club, our team failed to find any promotions that reward free spins.
• Moreover, individuals can take part in a VIP club, collect special points, and later redeem them for various available perks. Finally, the bonus types differ depending on a player’s current location. That is why we recommend studying the corresponding T&C section in advance.

Registration at Candy Land Casino

This process is rather fast. To register, new clients are supposed to add such info as email, username, full name, date of birth, address, phone number, etc. This data is standard for registration processes on gambling sites. After the new account confirmation, newbies will be redirected to the login page.

Verification

To be able to withdraw funds from Candyland Casino, individuals are supposed to verify their accounts. To do it, punters should send to the support department scanned or photocopies of documents that confirm a person's identity, location, and solvency. These can be documents such as a passport, driving license, national ID, utility bill, or bank statement. The process usually takes from 12 to 48 hours.

Customer Support

Candy Land Casino provides several methods of getting help from its managers. Hence, individuals can count on help via the following means:

• Live chat. It is claimed that it should operate almost instantaneously. However, while sending a test request to the online chat, we didn’t receive a response even after an hour of waiting. From this, our team concludes that this method of getting help from Candyland Casino works extremely unsatisfactorily.
• Email. This option allows receiving help by sending a support request to the casino email at support@candyland.casino. If a punter`s request concerns any financial issues, he should send an email to documents@candyland.email. As a rule, people will get answers within 24 hours.
• International phone (+1) 718 732 0154. The house's website claims that it operates 24/7, but our three attempts failed.

Overall, the presented support methods seem to be good. Nonetheless, Candyland should approach the timely provision of assistance to its clients more responsibly.

Safety and Security

From our experience, the Curacao licence is weak owing to its lax regulatory standards and imperfect safety. Hence, dispute resolution mechanisms are feeble at Candyland Casino. Even though it utilises a 128-bit SSL encryption and claims to undergo eECORGA audits, the UK Government does not officially allow the activity of Curacao casinos on its territory. Such usually fail to meet the high compliance standards. Finally, this operator is not connected to the GamStop program, which is also in the list of UKGC regulations. This lack of integration raises big concerns about responsible gambling and player protection.

Cardmates Verdict

This Candyland Casino review was prepared relying on our established ranking methodology. It has quite a fine assortment of games, popular banking solutions and some interesting promos. But, given the large portion of negative feedback we found on the internet, this site isn’t a good choice for gambling online. Reportedly, the operator caps the max win even if one plays without any bonuses. On top of that, players from the United Kingdom may face risks of non-payment of winnings here. And due to the absence of a UKGC licence, they will not be protected reliably. Candyland Casino feels like a place to bypass.