Kong Casino Review

Kong Casino Expert Review

Kong is a fantastic online casino destination for punters from the United Kingdom. It began providing services to gamblers of all skill levels in 2022, and Jumpman Gaming Limited owns it. In Britain, its activity is regulated by the UKGC. While Alderney’s GCC supervises this site outside the UK. Such permits guarantee that the casino operates with high fairness and security standards. Clients can select from over 1,500 games produced by trusted providers in the industry. The collection of promos is vast, but high bonus wagering diminishes their value.

We’ve read dozens of Kong Casino reviews on top of our personal inspection to ensure readers get a complete picture. All the pros and cons are revealed in detail below.

Kong Casino Official Site

The homepage welcomes new clients with an exciting plot, probably referencing a cult film about a giant ape. Kong’s design is clean and responsive; there isn’t an excess of clutter. Due to perfectly developed visuals and suitable filters, it will be easy for punters to find games on both PC and mobile. Navigation tabs like ‘Trophies’, ‘All Games’ and ‘Promotions’ remain static for flawless browsing. Finally, all site pages and games load quickly, which guarantees minimal wait time.

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Software and Providers

Our reviewers investigated the lobby to report that Kong Casino utilises gaming software from certified studios only. Products from such big-name vendors are present in the catalogue:

• NetEnt
• Betsoft
• Pragmatic
• Eyecon Gaming
• Blueprint
• Gameburger Studios

Sadly, UK players lack the possibility to sort games by favourite provider. Such a filter can improve user experience, so we hope to see it added in the future.

Mobile Compatibility

Brits will not have any issues playing at Kong from handheld devices, either. This is a decent mobile casino with a native app for the iOS platform. Although Android users lack an autonomous application, their ability to gamble on the go is not cut off.

In the mobile version of Kong Casino, enthusiasts can choose from more than 900 games powered by HTML5 technology.

They can be launched via Safari, Chrome, Silk, Opera, or Mozilla browsers on iOS and Android phones flawlessly. Overall, the mobile interface features perfectly tappable icons and touch-optimised controls. So, it will be convenient to play even on smaller screens.

Our Kong Casino Review of Games

Currently, Kong has more than 2,000 gaming products. Whether a Brit prefers the latest slot machines, live dealer games or bingo, there is something for every taste. While checking the entertainment section at this safe online casino, we had some issues with navigation, as not all categories are reachable within quick access. Let's have a closer look at some gaming categories.

What are the Popular Slots at Kong Casino?

The most popular slots at Kong Casino include flexible paylines and instinctive layouts. Their plots range from adventure and mythology to the Wild West and outer space, which will undoubtedly suit different sorts of gamblers. We’d recommend trying:

• Eyes of Horus
• The Golden Tablet
• Madam Destiny
• Tree of Riches
• Fire Joker

New releases are added systematically to refresh the player experience with innovative mechanics and uncommon themes. Some of the thrilling recent arrivals at Kong Casino are Demi Gods VI, Chili Poppers, Book of Tribes Extreme, Big Piggy Bank and Gold Factory.

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Live Dealer Games

As it turned out after deeper inspection, Kong proposes that UK people acquire an exciting experience with professional real croupiers. There is no separate tab, which is why our reviewers first thought the site couldn’t be added to the top live casino list. Gaming products of this type include chat features and boast HD video streaming. Highlights include:

• Roulette Royale
• Speed Roulette
• Classic Blackjack 21
• Infinite Blackjack

Bingo Selection

An attractive advantage of Kong Casino is that people who know how to play bingo and newbies can join one of ten rooms. They support admired formats from 30 to 90‑ball games. Rooms rotate throughout the day and perfectly correspond to different budgets with low-cost tickets. The trendiest versions are: The Jackpot Room, Bingo 90, Bingo Blast, Zoom Room and Super Heavy Weight.

Banking Options

Kong provides UK individuals with several secure and trustworthy banking options. Hence, to replenish their accounts, gamblers should utilise one of the following options:

While analysing this casino’s banking solutions, our team revealed that the maximum deposit amount is not specified in this casino. Still, each payment service has its own replenishment barriers, which are visible at the cashier. We also found out that the house applies certain deposit limits as part of a client protection process. If people wish to enlarge their limits, they are welcome to contact the support department at keepitfun@jumpmangaming.com. All services support British pounds, which is a top level of tailoring to the UK market.

Kong Casino Withdrawal Time & Limits

All cashouts have a 72-hour pending period. After that, depending on the selected method, punters will receive their winnings from one to five days. To withdraw, the British are welcome to utilise such options as indicated in the table:

The monthly maximum cashout limit is 6,000 GBP. This boundary is set to meet the terms of the UKGC regulations. As our personal experience with this site shows, withdrawing to a digital wallet is the fastest way to receive prize money. While cashing out to a debit card or via Bank Transfer will take noticeably longer.

Kong Casino Bonuses and Promos

This operator proposes a wide variety of casino bonuses and promotions designed to keep punters loyal. These are diverse seasonal campaigns, a lucrative welcome bonus, as well as ongoing loyalty rewards. Players can expect regular surprises and tailored offers that correspond to both newcomers and long-term members. Unfortunately, our expert crew discovered that most of them have extremely high wagering requirements (65x). In fact, we see this drawback across many Jumpman’s platforms, like Aladdin Slots and Wild West Wins.

What is the Welcome Offer at Kong?

Daily Spin Reel

By participating in this free promo, the British will be able to get from 50 to 125 FS daily without the need to deposit anything. Punters can utilise spins for playing such slots as 5 Lions or Big Bass Splash. Spins must be utilised within seven days.

Trophy Rewards

Here, gamblers are supposed to collect one hundred trophies. They are conveniently located on 16 levels. For every five trophies gathered, participants can receive from 5 to 20 free spins. They can be utilised on the Master Joker and Tree of Riches games. Thus, the more deposits a person spends on these slots, the faster they advance to new levels and the more spins they will earn.

Welcome Offer: 100% up to £200 + 50 FS

#Ad 18+. Full T&Cs apply. BeGambleAware. New players only, £10 min fund, £200 max matchup bonus. Max bonus conversion to real funds equal to lifetime deposits (up to £250), 65x wagering requirements. Free spin wins credited as bonus. Spins on Big Bass Bonanza.

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How to Open an Account at Kong Casino?

Opening an account at Kong Casino is a three-step process designed to let punters enjoy games ASAP.

1. First, new clients will have to enter the required data in the ‘Basic Information’ section (name, email, date of birth, etc).
2. Next, gamblers should provide their Address details to verify their location and meet the terms of the UK regulations.
3. The final step involves specifying the Player’s Details, including account preferences and setting limits.

Additionally, new customers have the option to sign up at Kong Casino via their PayPal accounts.

Verification Details

Newcomers must typically submit certain documents to confirm a new client's identity. Hence, newbies are obliged to upload the following documents in one of the supported formats (PDF, PNG, or JPG):

• Passport/driving licence.
• Water/gas/electricity bill no later than the last 90 days.
• Debit/credit card photo, which must display the owner’s name.

The docs are reviewed within three working days. If all is ok, punters will receive an email notification, often within 24 hours.

Our Review of Kong’s Customer Support

While examining Kong Casino, we understood that technical support is its Achilles' heel. Although it provides UK clients with three ways of getting help, none is really effective. They are as follows:

• Live chat. Traditionally, this method is thought to be the fastest, but this gaming venue is not the case. It has a limited time of work and is available on weekdays only, from 9 am to 4 pm (UK time).
• Email (support@jumpmangaming.com). All email queries are processed within two business days. But many Kong players (likely, ex already) report that their queries were left with no response. Hence, this option can better be utilised for non-urgent requests.
• FAQ. This section is poor for the topics covered. The featured answers are not comprehensive, which is disappointing. Gamblers will have to contact support managers via online chat or email. Both show poor performance – a vicious circle.

Safety and Responsible Gambling

To ensure complete safety and safeguard players' information from harm, Kong Casino sticks to SSL encryption. All data transmitted between the client's device and the platform’s servers is shielded. Additionally, this operator provides its customers with a suite of responsible gambling tools such as:

• Daily/weekly/monthly deposit limits.
• Real-time reality checks.
• Temporary ‘take a break’ pauses (1 – 42 days).

Unlike non UK casinos, this website is connected to GamStop, which can diminish the overall risk of spontaneous gambling.

Cardmates Verdict

To create this Kong Casino review, our experts put forward a strict ranking methodology and player feedback. Here, the British will get pleasure from a wide variety of slots, progressive jackpots, amazing live dealer variations, and fast-loading mobile games. However, the excessive 65x wagering requirements and poor customer support lower Kong’s ratings.