Memo Casino Review

Memo Casino Expert Review

A brand-new Memo Casino emerged in 2024, owned and managed by IntellogixSoft B.V. It claims to be a high-tech platform with plenty of perks for non-UK residents. After a short browsing session, we found the game library of 6,500+ games. It promises that users will enjoy round-the-clock support and instant payouts, but many player reviews say the opposite. There’s a native app for Windows, Android, and iOS users.

Also, the platform features a decent bonus selection with a welcome package and various recurring offers like cashback or rakeback. But, Memo online casino isn’t the one we can recommend to the British, as the brand doesn’t hold a permit to operate in the UK. It is licensed by Curaçao, having no legal force in the United Kingdom. 

Therefore, the brand is not included in our list of the top online casinos for Brits. This Memo Casino review serves informational purposes only.

MemoCasino Official Site

The website stands out with its interface. It was released in 2024, so it’s not surprising that all the current industry trends and features were considered. More information about the site interface, navigation, and functionality is shared below:

• Design. Memo Casino has a lot of vivid and colourful elements. These are banners, buttons in the menu, and game icons. A black background creates a contrast and a sleek view.
• Loading speed. We expected the page loading speed to be low due to the abundance of interactive elements and high-resolution visuals. But we had no serious trouble using the platform.
• Navigation. The company made the website convenient for users outside Britain. It’s easy to navigate the necessary game or find the right bonus through the Memo Casino menu. Just 2-3 clicks and the visitor gets what they need.

The website layout duplicates all other popular online casinos. There is a careful categorisation of the entertainment options in the side menu.

Memo Casino Sister Sites & Alternatives

Our reviewers checked and confirmed that this brand belongs to the group of IntellogixSoft B.V. casinos. It has several sister sites, among which are KingHills, Jokabet and NineWin. None of them has been granted a UKGC licence, so we advise that the British audience check out these UK-regulated casinos instead:

• Yeti Casino. The brand leans into it no deposit bonus for new sign-ups from Great Britain, which makes the start of the gaming journey more enjoyable.
• Swift Casino. Online slots get the spotlight here, and VIP customers are rewarded with special perks and benefits.
• PokerStars. The whole site, from design to games of chance, sticks to a luxury vibe. Something you’d expect from such a recognisable gambling operator.

Take a look at the comparison table with key highlights to see why these UKGC casinos are better than Memo, which operates offshore.

Software and Providers

Considering the size of the game library, we expected to see more than 100 game development studios in the Memo's list of providers. But as of writing, only 37 software companies supply this gaming venue, and many prominent companies are missing. Below are the software suppliers one can find here:

• SmartSoft Gaming
• TrueLab
• BetGames
• Relax Gaming
• 777 Jacks
• Platipus
• Gamzix

Winfinity and BetGames are the only providers powering the Live Casino section. Evolution Gaming, Pragmatic Play, and many other companies that British players adore are absent.

Mobile Compatibility

Memo Casino has no tailored mobile application for a convenient portable experience. However, users may install its alternative, a browser web app or PWA, directly from the official website on a desktop or mobile device. Below is a more detailed guide:

1. Visit the official casino website.
2. Scroll the home page to the bottom.
3. Locate the Casino App button in the footer.
4. Click the Install button on the official app page.
5. Get the app shortcut on your smartphone.

MemoCasino suits both Android and iOS devices, so the above algorithm matches both operating systems. The PWA version also allows quick access to gambling entertainment on desktop for eligible punters. It has a traditional set of perks and features, including push notifications, increased safety, app-specific bonuses, and 24/7 support.

Memo Casino Games at a Glance

The library size is big enough, including over 6,500 games of various types. These expand far beyond the standard slots and real-time casino games. It’s easy to navigate the library via the categories in the side menu. Also, players may sort out entertainment by provider or locate the right game using the Search option. 

We once again remind everyone that at Memo Casino UK residents cannot register and play.

Virtual Slots

As of writing, the slot selection includes around 2,450 releases. Except for the standard slots with fixed paylines, the games with sophisticated mechanics and modern bonus features are here. Below are the most popular slot games presented in the Memo's catalogue:

• Pack & Cash by Play’n’GO
• Caveman Bob by Relax Gaming
• Landy-Candy by 1Spin4Win
• Lucky Streak 1 by Endorphina

Eligible punters can play Megaways, enjoy cascade reels and interesting storylines on this gambling platform.

Live Casino

Our team weren’t impressed with the Live Casino lobby. We found that the lineup of real-time games counts just 40 games from Winfinity and BetGames. For a Memo Casino, claiming to be a top-class destination, this number is very low. Some of the titles are:

• Bar Roulette 2000X
• Cabaret Roulette
• Venice BJ 4
• Top Card
• Tao Yuan Baccarat 8

Among the available games are standard card-based options, roulette, a few lotteries, and no game shows at all.

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Original Games

27 games in the library are those developed by the company itself. These are Memo Casino Originals, inspired by the popular crash and instant win solutions:

• Chicken Road
• Aviafly
• Sugar Daddy
• Crypto
• Coin Flip

Instant Win Games

The fast-paced gameplay with simple rules counts 82 options. The range of games extends far beyond the trite crash aircraft-themed entertainment:

• Bonanza Egypt Claw by Clawbuster
• Trading Dice by Turbogames
• Minesweeper by BGaming
• Turbo Plinko by Turbogames
• Vortex by Turbogames

Online Sportsbook

When carrying out our Memo Casino review, we also found that it has a sports betting section. Actually, it was the first thing we noticed when we landed on the site. Sportsbook here has extensive coverage: as many as 40+ markets. Besides other sports, these embrace all major events in:

• football
• table tennis
• darts
• golf
• ice hockey
• valleyball
• cricket
• eSports

Browsing through the markets, our skilled inspectors discovered the likes of floorball, bandy and kabaddi. Each available category has a convenient in-built calendar complete with explicit info about current and pending events. Fans can span across a diversity of regular and unique betting options, including those in real time.

Banking Options

Although Memo online casino doesn’t target the UK gambling market and is not considered the right choice for British gamblers, the offered banking options are reliable. The company claims to accept the following payment methods (but not limited to):

Depositing limits depend on the selected payment methods, but the usual minimum is €15-20 (or equivalent). Restrictions on the deposit sum may also be set for every account owner individually. Minimum cashout to request is €50 (or equivalent) for most gateways, which is a high requirement. From our long-term experience, UKGC-licensed sites allow users to clear 10 or 20 GBP, sometimes even 5 GBP. 

Upper withdrawal barriers per transaction also vary. But the operator sets the approximate daily limit at €/$1,000, weekly at €/$3,000 and the monthly limit of €/$10,000.

Memo Casino Withdrawal Time

According to the company’s policy, the standard processing time for a withdrawal request is 1 business day. The remaining time depends on the selected payment method. By exploring Memo Casino reviews online, we found that a lot of players have delays and other troubles with withdrawals.

Restricted Countries

The casino is available in a narrow set of countries. Some of the regions are restricted, including UK, Germany, Israel, USA, Netherlands and Lithuania. To discover whether the specific country is accepted, one must go to the official website and find the corresponding section in the Terms and Conditions.

Memo Casino Bonuses and Promotions

The bonus section here is rather detailed. All new users are eligible for the welcome package, boosting the bankroll with the first three matched deposits and some free spins. For regular users, there are cashback and rakeback promos to return some money back. Those craving a competitive spirit may explore the variety of tournaments with cash prizes.

Additionally, we found there is a loyalty program with multiple levels and a VIP Club for special rewards. The company offers a bonus wheel with prizes available on a daily basis. From our experience in the gambling industry, this bonus lineup is rather decent.

Welcome Offer Breakdown

At Memo Casino, newcomers are offered a real bonus bundle, which consists of three deposit match promos. The first two deals also include an additional reward of a free spin set. Details are shared in the table below:

High Roller Bonus

Punters who normally play at high stakes are offered a dedicated bonus once a week: 50% up to 500 EUR. It belongs to the family of reload deals but is somewhat bigger than those developed for Memo's casual players. Here are the important terms:

• Min deposit – €300
• Promo code – 50HIGH
• Max reward to be claimed – €500
• Bonus lifetime – 72 hours (3 days)
• Drop frequency – once in 7 days
• Bonus wagering – x35

This promotion may change its conditions over time (like the bonus code). So it is better to visit the ‘Promotions’ section of Memo Casino before activation.

Weekly Cashback

Customers of this casino stand the chance of getting refunds: from 5% to 25%. This is a cashback deal, where a player returns some amount of losing wagers from the last seven days back to their account balance. In this case, the rate is capped at 25%, but it is only achievable by the highest-tier, that is, VIP members. More accurate percentages for all player statuses are below:

How to Open an Account at Memo Casino?

As an ordinary website visitor, one can’t access all the information about bonuses, play casino games in demo, and see the offered payment solutions. To set up a new account, one must follow these steps:

1. Open the Memo website. Hit the Sign Up button and access the registration window. Select a manual sign-up or a one-click Google registration.
2. Fill out the information. Share the email, password and promo code if available.
3. Accept the Terms. Click the box to agree with the policies and sign up.

If the entered information is correct, the website processes it quickly and transfers the visitor to the lobby.

Verification

When working on this MemoCasino review, our experts also tried to verify their accounts. But we don’t recommend that British users do it and share their personal information with another legislation. KYC procedure here is standard and includes confirmation of identity, residence, and funds. The procedure and set of documents required may vary depending on the risk. In most cases, the users should pass the simplified KYC and share the following documents:

• ID card
• Account statement status
• Bank statement

Additionally, the operator may ask you to take a selfie with a document. To verify oneself, a newly registered user should find a corresponding link in the welcome email and share the documents.

Customer Support

Round-the-clock customer support is mentioned in the list of key casino perks on the website. When our experts investigated the platform, they didn’t forget to assess the quality of Memo Casino support. The set of available channels is standard:

• Email
• Live Chat
• FAQ

When we started live chat on the website, we saw the company had integrated it with AI. The bot answers promptly regardless of the language used and suggests solutions to the problems. If one needs a real manager to connect, it’s enough to indicate it in a message, and the support member joins the chat quickly.

Safety and Trust

Memo Casino claims to be a safe and secure platform. SSL encryption, one of the basic safety measures, is integrated here. The company holds a Curaçao license, which is very questionable, but still, this is a legal regulator outside the UK. Thus, eligible players residing outside Great Britain may register and deposit funds to this casino. For those with UK citizenship, Cardmates offers many other reputable casinos with a UKGC licence. Such a recommendation isn’t just our whim – playing on offshore sites is risky for Brits. In such a situation, the player doesn’t have a decent level of legal protection.

Registered players may activate any of the available measures to control themselves, like:

• Deposit limits. Caps may be applied per day (per 24 hours only), per week (7 solar days) or per month.
• Activity tracking. User account records all bets made on the site and how long each session lasted. 
• Self-exclusion. Profile closure is possible via email to the support team. Duration: 6 months, 9 months or 1 solar year.

Although Responsible Gambling principles are respected here, their range is narrow. We would also emphasise that the brand is not connected to a GAMSTOP program.

Our Verdict on Memo Casino

Considering that the operator hasn’t obtained the proper certification to legally operate in the United Kingdom, the Cardmates team can’t recommend it yet.

Even if Memo Casino is technically accessible, like via VPN, this experience carries some risks, such as a lack of legal protection.

The platform has a good software library, 24/7 customer support, and a variety of promotions, based on our ranking method. One can easily pick an alternative based on these factors among the UK-regulated and thus safe online casinos we have already checked.