Neptune Play Casino
Available in your country
#Ad 18+. Full T&Cs apply. BeGambleAware. New players only. Min. Deposit £10. Max. Bonus £100. The Welcome Offer valid for 24 hours. WR 40 x applies.
- Top security measures
- A library of 2,400+ games
- Minimum deposit is just £10
- Prompt responses in live chat
- Sports betting is available
- No mobile application
- Live chat only for account holders
| ℹ️ Name | Neptune Play Casino |
|---|---|
| 🎂 Established | 2020 |
| 📝 Licences | UK, Malta, Ireland |
| 🎲 Games available |
slots, jackpot games, blackjack, roulette, baccarat, poker, live casino games, craps, bingo, mines, plinko, slingo, sports betting and more
|
| ∑ Number of games | 2 400 |
| 🔄 Payout (RTP) | 96 |
| ⚙️ Software | 1x2 Gaming, Yggdrasil, Play’n’Go, Evolution Gaming, Wazddan and others |
| 📱 Compatible devices | Windows, iOS, Android, Mac |
| 💳 Banking options | Visa/Mastercard, Skrill, PayPal, Much Better, Trustly, Paysafecard, Apple Pay and others |
| 🚀 Withdrawal speed | Instantly - 6 business days |
| 🚧 Withdrawal limit | Depends on the payment method |
| 💲 Supported currencies | GBP, EUR, NZD, AUD, CAD, USD |
| 🌎 Languages | English, Portuguese, Spanish |
| 💬 Live chat | 8 am - midnight CET |
| 😎 Owner | AG Communications Limited |
| 🤝 Affiliate program |
Neptune Play Casino Expert Review
Neptune Play is already a well-known gambling project in the UK, having a good reputation and player rankings. It has been operating on the market since 2020, providing British users with various slots and casino games. Visa, Mastercard, and a few more payment options are supported for secure money transfers. For a more enjoyable experience, the company launched a bonus program with a welcome reward and regular offers available daily and weekly.
The Cardmates team made its own assessment of the services provided by Neptune Play Casino. This review is unbiased and results from our profound experience in gambling. We’ll dive into more details about the website’s benefits, like game selection, zero processing fees, etc. Also, British gamblers will discover the areas of improvement this gambling brand has. For example, we have found that those looking for crash or scratch games won’t find them here. Discover the rest of our findings below.
Neptune Play Official Site
Clear platform interface is what makes this brand recognisable. It features the standard colour scheme with a black background and vivid elements contrasting with it. Despite the casino’s name belonging to ancient Greek mythology, only the images on the main banners remind you of it. The main focus is not on the brand promotion, but on making clients satisfied with the provided services.
Neptune Play Casino Usability
Our experts have studied the NeptunePlay website from A to Z, and here are the key takeaways:
- The colour scheme is nice, although the game icons seem too large for us. Such an abundance of bright visual elements may tire users’ eyes.
- There are no unnecessary buttons and menus. The users can move around the key entertainment categories, quickly access the bonuses library and reach out for help.
- Registration and login buttons are clearly visible. These are located at the top right corner, regardless of the page you’re on.
- The UI is responsive and smooth. Neptune Play visitors can easily switch from one tab to another with no freezes or glitches observed.
We consider this casino interface and usability to be on a high level. The only thing we’d like to fix is the icons’ size, but this aspect may be suitable for others.
Software and Providers
Even the most visually appealing online casino is nothing without high-quality games. Here, users have access to top-class entertainment thanks to the established cooperation of Neptune Play Casino with software development giants. For more than 5 years of operation on the UK market, this company has started partnering with 38 software providers. Among them are the following studios:
| Software provider | Number of games |
|---|---|
| Yggdrasil | 95 |
| Play’n’Go | 259 |
| Greentube | 50 |
| Eyecon | 37 |
| Anaxi | 35 |
| Wazdan | 72 |
| IGT | 3 |
This amount might seem small if compared to other brands we reviewed, but for our team, this is not a drawback at all. Instead of covering both well-known and young brands, NeptunePlay focused on cooperation with industry leaders only. After our profound research and analysis of the game library, we’ve identified that there are around 2400 games. Not the largest library on the market, but the enjoyment and satisfaction with visuals and payouts are guaranteed.
NeptunePlay Mobile Casino
Modern smartphones are sometimes even more powerful than desktops. Thus, returning home nowadays isn’t necessary to start the anticipated gambling session at Neptune Play Casino. Whilst the majority of mobile casinos direct their efforts and funds to native app development, this platform hasn’t started working on it yet. You won’t find the tailored application on Google Play or the App Store.
Fortunately, this is not the only way to gamble on a handheld device. We’ve identified that the website is built on HTML5 technology, allowing the optimal performance in mobile browsers. To launch any game on Neptune Play UK users should just log in to the existing profile via any mobile browser. Our experts have tried to gamble on Android and iOS platforms, and both are great in use. Slot titles and even demanding live tables perform well regardless of the device’s specifications.
Neptune Play Casino Review of Games
Even the most avid British gamblers will be satisfied with the range of provided games. As of the time of writing, the entertainment library counts around 2,400 options for every pocket. And this is not the final number, as the operator stocks new arrivals systematically. Those registering here may be sure of getting access to all the newest game titles instantly. Slots and traditional casino games in live mode are among the most popular categories covered. But we also found that this brand offers a sportsbook for the betting aficionados of Great Britain.
Neptune Play Slots
We have a profound experience in reviewing gambling sites. And, as with many other British operators, slots here constitute the major part of the game library. No matter what reels the user launches, the positive emotions and impressions will stay with them for a long time. Our team highlights these titles above all as highly entertaining and rewarding:
| Slot | Provider | RTP % |
|---|---|---|
| Big Bass Bonanza | Pragmatic Play | 96.71 |
| Starburst | NetEnt | 98.05 |
| Wanted Dead or Wild | Hacksaw Gaming | 96.4 |
| Fear the Dark | 96.3 |
All this variety of games at Neptune Play Casino is sorted into New, Featured, Drops&Wins and All Games categories. We think the sorting could be more profound and detailed for user convenience. To find the specific slot game by its name, one can use the Search tab.
Live Casino Selection
Interaction with RNG and other computer algorithms may not bring the desired level of satisfaction for some. This is when the live dealer games come in. And the selection of real-time gambling options deserved special attention in our Neptune Play review. There are around 130 live tables in the arsenal. British users can engage in real action in the following entertainment types:
- Blackjack
- Poker
- Sic Bo
- Various game shows
- Roulette
- Baccarat
All games are hosted by real dealers, the professionals in creating an enjoyable atmosphere. The tables are available 24/7, and there are always some fellow gamblers to talk to. Our experts found the way this section is organised pretty convenient. Betting limits are affordable for small budgets, but high rollers will also be busy on the site.
Other Entertainment
When working on this Neptune Play casino review, we found that this operator focuses mainly on slots and live dealer games. Among other pastimes to be highlighted are Slingo games. These are a blend of slot machines and video bingo, a whole new, delightful experience. These products will be a good starting point for the first acquaintance with the genre:
- Slingo Tetris
- Slingo Wolf Snowstorm
- Slingo Racing
- Slingo Lucky Joker
- Book of Slingo
For British sports betting enthusiasts, there’s a sportsbook with a wide range of events available for in-play and pre-match modes. Apart from the traditional sports, this gambling operator accepts wagers on esports events in Valorant, CS:GO, Dota 2, and other games.
Banking Options
Banking is one more way the Neptune Play Casino is tailored to the needs and habits of UK players. The company accepts payments in a variety of currencies, including GBP. Below are the payment methods used for deposits and cashouts:
- PayPal
- Skrill
- Much Better
- Visa/Mastercard
- PaySafeCard
- Trustly
We also noticed that Apple Pay is available at Neptune Play for UK players. Its presence is additional proof of the platform’s optimisation for mobile devices. One can log in and replenish the balance from a mobile, and this adds to the amenity.
Another of the standout features of this online casino we want to highlight is a zero-fee policy. Deposits are processed instantly and have no administrative fee to be charged. The minimum deposit is £10, whereas the upper limit isn’t set and depends only on the payment operator of choice.
Neptune Play Withdrawal Time
When requesting a cashout, one must be a fully verified user. The average timespan is 2-4 business days. In some cases, the cashouts may be processed longer, up to 6 days, but such cases are very rare. We note only that PayPal and Trustly transactions are the most rapid based on our tests. With both services, our waiting times were around 60 minutes, but your experience may be different and take less or more time.
Bonuses and Promotions
While reviewing the casino, we examined its bonus lineup in detail. The conclusion is that the selection of rewards is not as wide as we would like it to be. However, these are enough for a comfortable gambling experience the one would like to try again. Both casino and sports fans are offered a generous welcome gift. In terms of regular offers, account holders are luckier. They have a daily bonus to claim and one more offer available on weekdays. No other promos for sports bettors are offered.
How to Open Account at Neptune Play
British citizens craving for the new game round can start it after signing up. Here’s how to register with this operator:
- Hit the “Join” button to open the form.
- Specify your email, password and create a unique username.
- Provide personal and address details.
- Share the valid phone number.
- Adjust the newsletter settings.
After that, no manual Neptune Play login is necessary. The system redirects you to the lobby immediately.
Verification
To check the minimum and maximum payment limits and start playing casino games for real money, British gambling legislation requires passing the identity check. Here, the users are recommended to provide their driving license for identity verification and the bank statement for address proof. One can easily do it via the personal cabinet dashboard.
Customer Support
- Overall impression. The Cardmates team of reviewers was amazed at the quality of customer support and the way the communication is organised at Neptune Play.
- Channels. Apart from the FAQ section, 24/7 email communication at [email protected], the company has a convenient live chat. Through it, users can have a productive conversation with competent staff, yet only account holders and only between 8 am and 12 am.
- Cardmates experience. Live chat offers good prompts to guide the user, and we found this assistant a helpful one. From our experience, it took the manager 2-3 minutes to connect us after we initiated a conversation. The only downside we can highlight is the absence of phone support.
Safety and Responsible Gambling
Neptune Play Casino is safe in every way; we’ve checked it. 128-bit encryption, firewalls, and other instruments ensure the highest standard of personal data protection. Also, the platform creates a safe gambling environment by adhering to the responsible gambling policies. To prevent any issues, the operator offers a set of account limits:
- reality check
- deposit limit
- time-out measure
- session time limit
This platform also allows to enable self-exclusion. Since the operator is a member of GAMSTOP program, one can restrict oneself from all UK casinos at once.
Our Verdict
We’ve spent a significant portion of time testing this casino and presenting our findings in this review. Based on how we rate, it is a comprehensive entertainment platform with over two thousand games and multiple sports betting options. At Neptune Play, everyone can sign up in a few clicks and quickly find the necessary game in the convenient UI. But the absence of 24/7 live chat, mobile app, and more specific game types may become downsides for some users.
FAQ
💎 Is Neptune Play legit?
The Neptune Play website is available in Great Britain on a legal basis. The operator is registered in Malta, but holds a valid license from the UK Gambling Commission.
⭐️ Who owns Neptune Play?
The casino owner is AG Communications Limited. This company already owns more than 50 successfully operating casinos in the UK.
⌛️ How long does Neptune Play take to pay out?
The average time for cashout processing is 2-4 business days. It depends on the selected payment method, sum, and any account limitations that may be imposed.
💷 What is the minimum deposit at Neptune Play Casino?
Neptune Play support managers informed that £10 is the minimum deposit sum. The upper deposit limit is set by each player individually.
📱 Is there a Neptune Play mobile app?
No mobile application for tailored gambling on a smartphone has been released yet. But one can gamble at Neptune Play through the mobile browser.
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