Nine Win Casino Expert Review

Ninewin is a new gambling site, launched in the first month of 2024. Designed with intuitive navigation and has 6,000+ games in the library. Deposits and withdrawals are carried out via bank cards, classic/crypto wallets and e-payment services like Payop. Newly registered players can activate a welcome bonus capped at €500 upon initial deposit and some extra spins. Account holders have many regular promos to choose from and can take part in tournaments and challenges. Authorised and regulated under the government of Curacao (allegedly).

Nine Win Casino doesn’t have a UKGC certification to operate in the UK market. Therefore, Cardmates cannot list it among licensed online casinos and thus recommend it to our readers from Great Britain.

Ninewin Casino Official Site

On the whole, this platform looks like an ordinary remote casino, like dozens of those operating around the world. When we visited its original website, we couldn’t ignore the abundance of banners on most of the pages. These aim to capture the attention and make one register. On the first screen, the eligible user is welcomed with a lineup of bonus banners. The tab with the latest big wins is below and updated regularly.

​

Website Navigation and Performance

To use the Nine Win Casino, there’s a side menu with the key navigation buttons, a bonus menu, links to social media and customer support. We haven’t found anything special, and no obviously negative aspects were found either. Cardmates experts have investigated the website from A to Z, and the key findings and observations are below:

• Colour scheme. It utilises the standard combination of black background and green and white colour marking the key interface elements and buttons. This way NineWin achieved a design that won’t become boring.
• Site responsiveness. All buttons are located intuitively and made clickable. If one presses a button, it quickly opens the designated page or dialogue box. The way the website works is good enough.
• Navigation. Even a first-time visitor to the platform may find any section in a few clicks. For a tailored search by the game library or the software providers, the operator integrated a Search bar.

To sum up, NineWin Casino’s website is standard. We haven’t found anything special in the UI and UX here. Many UK-based gambling sites we have already reviewed and approved have a nicer interface and design.

Software and Providers

While having a close look at the entertainment lobby, we discovered that Nine Win mainly partners with well-known software developers. Over 50 companies supply the platform with diverse gaming content. The following are some of the names we found in provider selection:

• Winfinity. This company is known as a premium live casino software vendor. All games in its lineup have an innovative design and claim to offer a fair experience.
• Playson. There are around 60 products from this developer in the NineWin Casino lobby. This is a recognisable studio, so players from the allowed territories can count on high-quality leisure if they choose titles from Playson.
• Relax Gaming. Punters around the world appreciate Relax’s slots thanks to the Megaways and cluster pays mechanics integrated. A wide range of volatility options allows everyone to choose a suitable game.
• Gamzix. Although this software studio doesn’t have a substantial set of products, the provider is known for many high RTP slots and progressive jackpots. And many of them found their appreciation at Nine Win.
• Gamebeat. 48 releases of this promising brand are available on the website, including the latest ones. Gamebeat games have exciting and captivating themes combined with nice visuals.
• Evoplay. This is one of the sharks in the casino software development market. Evoplay’s products here count over 300 titles. The slot’s quality is stunning due to the use of the latest 3D and VR technologies.

Nine Win Casino hasn’t integrated software from small and promising companies. But even considering that the leading brands have a priority here, we failed to see Pragmatic Play, NetEnt, Evolution, Microgaming and others.

Mobile Compatibility

At first, it appeared to us that this casino doesn’t have a mobile app. Only after a thorough investigation did we find a Casino App button in the footer. Although it seems to direct the user to the NineWin app download page, no files are attached. When we clicked the “Install” button, all we got were the instructions on getting the webpage shortcut. Hence, this operator doesn’t provide native software for a mobile casino experience.

Instead, the eligible users may launch slots and other games of chance on their phone/tablet browser. Both Android and iOS devices support this option without restrictions. We tried to visit the website this way and faced no interruptions or page crashes.

Our Nine Win Casino Review of Games

As of writing, the lobby of this non-UK casino includes 6,000+ games. The lineup of game types is standard: slots, live casino, table, and instant win games. Among the speciality pastimes, we observed only 10 scratch-off variations. Judging by the size of the library, we can suggest that players from allowed countries have a wide choice of games based on their bankroll, betting preferences, volatility, and RTP level.

​

Popular Slots at NineWin Casino

Casual players can spend time in standard slots with fixed paylines. Those craving for something more exciting have jackpots, megaways, cluster pays, and other mechanics available. During our Nine Win Casino review, we found some wildly popular slots in the catalogue, like:

The operator updates its entertainment library regularly. Adds the latest releases and even provides exclusive slots to eligible users.

Instant Win Games

Accessible through the dedicated button in the side menu, this section transfers users to the fast-paced gaming environment. There are 70+ such games on the website, but they seem to cover the existing instant gambling solutions. Here are the popular instant games on Nine Win:

Scratch Games

The scratch card section picks up where the rest games ran off with a moderate lineup to pick from. This adds to the variety, but it is by no means the most comprehensive collection of scratchies out there. However, given the young age of the casino, more titles might be introduced in the future. Some of the scratch options at Ninewin Casino are:

Scratch cards aren’t to win big, but they are a good option to switch to from slots and table games.

Banking Options

Following our inspection, Nine Win claims to integrate trusted and reliable payment providers to care for eligible players' privacy. A quick snapshot of options supporting withdrawals and deposits is below:

• Neteller
• Skrill
• Visa
• Mastercard
• Payop

These are not the full list of banking options, as they are subject to regular change. Still, it is slightly limited. Players from eligible countries will typically see all available services in the cashier after registration, along with min/max limits. Supported currencies count multiple options, like EUR, AUD, CAD, BTC and other trending cryptos.

Payment Limitations

Deposit transactions are instant at Ninewin, with a minimum of €15/equivalent, which is in line with most of the ROW markets. There is no upper barrier from the casino’s side, yet every payment system has one. Bigger replenishment is possible with the use of crypto wallets. Speaking of the min withdrawal, it is €50/equivalent, while the max limit is restricted to €3,000 per transfer.

Nine Win Withdrawal Time

Many Nine Win reviews on gambling forums don’t mention anything bad about the withdrawals. At the same time, some players report delays and even instances of money stealing. According to the information in the FAQ, the withdrawal via Bank Transfer may take up to 5 days. Since the UK is blacklisted, we can’t verify this information and discover other available payment solutions.

Restricted Countries

Players from many countries can browse the website, check the available gambling offers and casino bonuses. However, certain jurisdictions are restricted from signing up at Nine Win Casino, making deposits, and placing bets. Among them are Great Britain, the USA, France, Spain and dozens of others. We can’t outline them all here, but everyone can check their own eligibility in the Terms and Conditions on the official website.

Bonuses and Promotions

All deals the brand offers are located in the ‘Promotions’ tab and are accessible through the side menu. New users can qualify for the tailored gifts: 100% deposit bonus with a ceiling of €500/equivalent, plus 150 bonus spins. Besides these, we found several regular promos when writing this Nine Win Casino review. Reloads and free spins rewards aren’t everything the company offers. There are several lotteries to win extra slot rounds and tournaments to compete for a share of the prize pool.

In addition to these, there are VIP and loyalty programs for regular visitors. The bonuses might seem captivating to the British. However, the absence of the UKGC licence and the available restrictions diminish them all.

Welcome Bonus: 100% up to €500 + 150 Spins

18+. Full T&Cs apply. BeGambleAware. New players only. Mn deposit €15. Max cash bonus €500. Bonus lifetime is 7 days. 35x wagering requirement applies.

Claim

Step-by-Step Registration at Nine Win

Players cannot sign up at Nine Win from the UK, so the following information is only for users from the allowed countries. Registration at this online casino occurs either in one click via Google or implies filling out the form. This is how it happens:

1. Open the website. Hit any Sign Up button you see.
2. Type in the information. Submit true email, password and a valid phone number.
3. Check the policies. Read and agree with the age restrictions and key statements of the T&C.
4. Enter the promo code. Use it to get a Nine Win Casino bonus if one is on hand.
5. Get to the lobby. Click the corresponding button to finish and enter the casino.

It may be necessary to verify the email thereafter. We insist on the British players not trying to sign up here. Even if one accesses the platform with a VPN, the casino detects it and blocks the sign-up attempt. There are many competitive, UK-licensed and thus safe online casinos on Cardmates to check out.

Identity Check

Verification isn’t necessary to deposit and make bets at Nine Win. However, the operator may request it before the initial withdrawal. The complexity of the process and the list of required documents vary depending on the level of risk. It’s assigned to each user automatically by the system. The following information about the KYC might be useful for qualified players.

Some Nine Win Casino reviews we came across in forums point out that the company takes a long time to verify accounts before large initial withdrawals.

Customer Support

The company provides assistance to players in many ways. Among these are:

• Live chat – available 24/7 via the Headphones icon.
• Email – support_cr@ninewin.com.
• FAQ – accessible by the link in the footer.

The easiest way to reach out to the support team is to send a message in Ninewin's live chat. One needs to fill out the username and email fields to start the conversation. AI Chatbot connects fires, and the visitor can guide it to the necessary answer with the right prompts. We also tried to request a real manager to connect, and it happened rather quickly. However, agents do not give immediate answers about licensing and only direct to the T&C page.

Our experts also tried to send a query by email: the response hit the inbox in a day and a half. What we disliked about the site is the quality of the FAQ tab.  From our experience, it should be a multisectioned page covering not only the obvious questions answered in the Terms. The FAQ at Ninewin Casino is added just for the show.

Safety and Security

• The company has no information about the integrated security measures on its website. Everything we found is the use of encrypted payment channels. 
• Another way to consider the site safe is by analysing its commitment to responsible gaming. Our experts found a tailored policy page outlining the applied mechanisms, including limits, self-exclusion, breaks, etc. 
• Since Nine Win Casino is blacklisted in Great Britain, it’s not affiliated with GamStop.
• The Curacao licence is one of the easiest to obtain, with a short list of documents and checks necessary.
• The UKGC certification is a quality mark, but the casino lacks it. When the British decide to gamble on offshore sites like this, they can’t be sure of RNG fairness, data privacy, and a decent level of protection.

Cardmates Verdict

This NineWin Casino review was prepared in accordance with our ranking methodology. While the brand may dazzle with its modern design and massive game portfolio, many user complaints highlight noticeable issues. These mainly refer to recurring withdrawal delays and poor support communication. So, while the visual part is appealing, its operational services are far from being perfect.

Despite some positives of NineWin Casino UK residents are not recommended to consider it as an option.

Getting experience at Curacao-licensed casinos is a huge risk for data privacy and financial security. Their reliability falls short of our expectations due to poor regulatory protection.