There is something going on with GGPoker!

Hi Cardmates, I am addressing an issue with GGPoker that has been going on for a while now.

It all started when I complained about a problem I was having with a certain process, it wasn’t a big issue, just an issue with the rake back process.

I asked the question and got the answers I was looking for, thanked them for their help and that was the end of that………

Or so I thought! 

It turned out that it was just the start of my nightmare!

The following day I went on as usual, entering my chosen tournaments and just a general grind.

But, something felt different with the game.

I finally got a playable hand, great here we go…….

and it happened!

I was logged out of GGPoker!

Panic stations, logged back in and my hand was folded and I was sat out of the winning hand I had been waiting for 😤🤬🤯

Obviously I complained about this problem and requested that they investigate the matter and inform me of there findings.

I hoped that they could resolve this issue, but instead they locked my funds and refused to unlock them until I gave them 3 different forms of Identification.

Honestly, I was in shock at the direction they chose to go with this issue 

Every time I completed the required process, I was informed that it did not meet with the requirements and they hit me with a different process I needed to complete. 

This went on for a week, literally until I was having suicidal thoughts!

l know that this seems extreme, but when your in that situation, Isolated and constantly battling with the very people who are supposed to be helping you, it drove me insane!

It took me to tell them that this situation was driving me to suicidal thoughts for them to unlock my funds and then they told me to contact someone for help with my mental health!

The Irony……WOW!

Since, GGPoker logs out every time I participate in anything and this week they sent my deposit back, saying that the details didn’t match. Which I had to email them proof again.

I don’t know why I bothered as I can not seem to win a hand, I loose every flip and seem to be stuck on the wrong side of the RNG.

I find all of this to be an amazing coincidence since that first small issue!

In conclusion of my blog (rant,complaint)…….

I have tried and tried with GGPoker and it may be time to give in and move on!

as always it’s been emotional Cardmates and your thoughts and input would be welcome ♥️♠️♦️♣️🃏

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Comments (6)

I had issues that’s quite similar to this... I tried to complete my verification, but they kept on rejecting it, I just have to give it up

Maybe Cardmates should find another platform for these weekly games 

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Sorry to here that Endevour, but it actually makes me feel better knowing someone else has been through a similar situation and now believing it not me being an awkward customer 👊💙

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I always keep my Mobile App connected via data handy in such cases. I havent been logged out as yet, but my network is flaky at times and a backup using my mobile always works.

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Rocket I have deleted the app, reset my iPaddress deleted all kinds and reinstalled and it’s still happening.

lt can only be something to do with GGPoker 🤯💙

Dude, I fully get you man. 


I had a similar issue on 888 few years back.  Mine was regarding casino side of 888, a game I know fully pays out a fortune on bonus game with multipliers literally froze at start of bonus game. Everytime. Logged out logged back and froze.  I complained to them and after about 30 messages they decided to give me back what I had paid onto the machine. Which I didn't want.  Anyway.  Had to suck it up but then weird stuff happened all over 888. 


Being kicked out on top hands on poker, app shutting down. 

As you say. Something didn't seem right. 


Then another slot froze up on bonus again. I was fuming. Ended up telling them to block me off there casino app because I was sick of getting screwed on bonuses.  I specifically made sure it was only on casino app. 


They blocked my account fully on every 888 app. And kept about £300 I had in my account. 


To me almost 6months to get my funds, but so called HELP desks can send you mental. I get your pain mate.  I've not had issues on ggpoker. And after a few years in 888 wilderness I was able to sign up again. Touchwood they have been much better than they used to be. 

1 replies

Mickhan, it’s mad isn’t it. You just know that something is wrong!

Help desk! It’s supposed to be in the title 🤔🤣💙

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