Partypoker Support – all possible ways to contact the support service of the room

Partypoker Support Service is created to provide feedback with the poker room’s players, who may any time ask the qualitative staff to help with some problems. The user's request will not be left unattended, and it will be resolved as soon as possible.

A player can contact the support service of Partypoker in several ways:

• Send an email.
• Seize an online-chat
• Contact by phone

Before you decide to contact the Partypoker Support directly, we recommend you to examine a special section FAQ (frequently asked questions), where you can find solutions to the most common problems from different categories: account, tournaments, tables, technical questions, etc. Perhaps, you will be able to solve your problem yourself with the help of the information given in this section.

How to contact Partypoker Support

The most requested contacts (support partypoker) are located in a special section “Support Center”, which can be reached in two ways:

1. Click on the «Support» tab in the lobby of the poker room. A player will be redirected to the target page.

2. Go to the Partypoker official website and press the «Contact» tab, which is located at the bottom of the website.

After any of these actions is implemented, a user reaches the ‘’Support Center’’ page.

Live chat Partypoker

Only those users who play for real money in the poker room are able to use live chat of Partypoker. As a rule, players do not have to wait for a long time for an available staff member to ask him a question of interest. It is worth clarifying that the conversation almost always is carried out in English.

It is very easy to start online-chat:

1. Open the “Contact” tab.

2. Click on “Live chat”.

3. Enter the data and wait for an available operator of the support service.

Email Partypoker

It is the most popular way to communicate with the support service.

For general issues, you should write to the following email address: [email protected]

If you have questions about financial transactions (deposits, withdrawals): [email protected]

For issues on responsible gaming (for example, if you want to block a casino): [email protected]

A phone call to Partypoker's operator

If the solution of your problem is urgent, you can contact the Partypoker support directly by calling.

Client’s support hotline works round-the-clock. The Phone Support is available only in English, German and Russian languages.

Choose your country of residence in the list and use the given number.

There is also an international phone number: +350-2005-0509.

The right way to communicate with Partypoker Support Service

In order to solve your problem as soon as possible or to get the most detailed response from the support service, a player should follow a few recommendations to make a request:

• Formulate your thoughts clearly and explicitly.
• Give only true information.
• Don’t be rude to the support operator.
• If it is possible, attach a screenshot that may help to solve the problem faster to the email.

Pros and cons of Partypoker Support

• + different ways to contact the support service
• + opportunity to converse with the support in real time (live chat)
• + professional team of support service staff
• - live chat is carried out in English (in most cases), thus if you don't know the language, it will be difficult to solve the problem fast.